Shipping policy

Shipping Policy

Processing Times

Orders are typically processed and ready to ship within 7–10 business days. Please note that processing time is the time needed to prepare your order and does not include the time your package is in transit.

During launches, holidays, or periods of high order volume, processing times may occasionally be longer. If there is a significant delay with your order, we will contact you.

Shipping

Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

Shipping times are estimates provided by the carrier and are separate from our 7–10 business day processing time. Charming Faith cannot guarantee carrier delivery dates.

Shipping Delays

Once a package has been accepted by the shipping carrier, delivery is outside of our direct control. Carrier delays may occur, particularly during holidays or severe weather.

If you have concerns about your shipment, please contact us at casey@Charmingfaith.com, and we’ll be happy to help you determine the next steps.

Incorrect Shipping Addresses

Please make sure your shipping address is correct before placing your order. If you notice an error, contact us as soon as possible at casey@Charmingfaith.com. We cannot guarantee that an address can be changed after an order has been placed.

Returned Packages

If a package is returned to Charming Faith because of an incorrect or incomplete address or because it was not claimed, the customer may be responsible for additional shipping costs to have the order resent.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us as soon as possible at casey@Charmingfaith.com so we can make it right.